SB
Stiaan B

1 reviews | Active since Mar 2017

07 Jun 2017, 08:32

Lying to Customer

<p>Yesterday afternoon after a very long day trying to figure out whats going on, I spoke to Rodwell from online sales, and he promised me that i will get both of my orders today the 7th of June and i placed both my orders at once on the 5th of June. Rodwell promised me that i will get both my orders today, and guess what..???? i will only receive one of my orders today and i spesifically told them i want both on the same day!!!!!!!!!!!!!!They are lying to customers!!!!!!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply07 Jun 2017, 09:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team