Lying to a customer

<p>I get a phone call from the vodacom call centre to say why not migrate your contract. I ask questions and they inform me that there is no fees and it will only cost X. I advised them that I will go into an outlet and migrate as i perfer to do it face-to-face. I went today and they have advised me that its going to cost about R100 more and there is a fee to migrate. This is unacceptable as you cant say one thing and have something else.</p>