lying, *****ing bunch that offer ZERO customer service
<p>so i took a wifi router in nov 2016, the sales consultant in westgate said 3gig day and 3gig night, so that is what you expect right................wrong! Vodacom is ONLY giving me three gig all around, so i called the customer service 111, spoke to a few consultants, all promising to resolve the matter and call me back.....bull sh*t, no has done nothing, 15 days later and im the one who is calling them and hiking my blood pressure when they tell me that my query is not yet allcoated to anyone, REALLY, I MEAN ***!!!!!!!!!!!!!</p> <p> </p> <p>VODACOM, YOU NEED TO WAKE UP AND SMELL YOUR DECEPTION!!!!!!</p> <p>REALISE THAT YOU NEED TO LEARN HOW TO RUN A CUSTOMER SERVICE CALL CENTRE.</p> <p> </p> <p>i am totally p*ssed off and frustrated, but why should they care, they are getting thier money, and god forbid you dont pay, then you are treated like a leper!!!!!!</p> <p>so sick and tired of vodacom and all its ***.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
