1 reviews | Active since Nov 2016

06 Sept 2017, 09:15

lying service provider

So on vodacoms community site you guys mark answer your CUSTOMERS WROTE AS SOLVED even tough its not been solved. You guys are not giving feedback when you will release android 7.0 for our cellphones even tough you advertised it as being released. I will never or recommend anyone to buy a cellphone from you guys as you do not release the firmware on time. i mean android 8.0 is on the way and we havnt even seen 7.0 yes on galaxy s7 products. PLEASE ANSWER THE QUESTIONS PEOPLE ASK ON YOUR COMMUNITY SITE!

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Replies (1)
Vodacom
Vodacom's reply06 Sept 2017, 09:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team