Lying Rude *******!!!!

<p>Vodacom is robbing thousands of South Africans!!</p> <p>They supposedly had a "system error"(this is what they are calling it), which debited my account with R3100 with no notable description or reason.</p> <p>When following up on this they say it will take 7-14 days to investigate the issue. I refused to accept this and after hours of fighting, had them admit that it was indeed an incorrect debit.</p> <p>They then insisted that it would take 7+ days to have the amount credited back into my bank account.</p> <p>Completely unacceptable.</p> <p>Afte another post on this site and other social media, I eventually had someone contact me, who, to make a long story short, said that if I wanted to know why my account was incorrectly debited, I should open a case of ***** up at SAPS.</p> <p>Also, said he would have my money refundedwithin 2 days... Amazing that this is now suddenly possible...</p> <p>And also said he would give me a month free subscription.</p> <p> </p> <p>Well, guess that was all lies!!!!</p> <p> </p> <p>After reviewing my statement, I could see that the incorrectly debited amount had been credited twice, that an additional amount was also credited(free month??). but then, the amount was all again debited, then a lessor amount was paid into my account and my statement now reflects that i am in arrears!??!</p> <p> </p> <p>*********** lying agents, and then rude as well!</p> <p> </p> <p>Don't even get me started on the run around I am getting now...</p> <p> </p> <p>Fed up. After over 20 years with Vodacom and reffering so many people to them, I will not be staying with them...</p> <p> </p>