Lying, **** and bad useless customer service.

Good Day

Vodacom is very unprofessional and i dont know how they train their consultant, on the 12 of January 2018 i received a call from one of their sales agents and offered me to upgrade my contracts, I did not wanna do it because i knew my account was in areas and did not want to have any complications, i explained to the sales agent that my business is not doing so good and she told me that she will offer me a smaller package.

i then agreed to the upgrade as i was advised there was no outstanding on my name. on the 02/02/2018 i then received a bill that showed i have R10,263.38 and they blacklisted me. i run a business and i have to buy and re-finance my cars now i cant. i did ask if my account was in areas and they said nothing now this is this how they treat their customers. With no shame of their re-presenter lying to me they still have guts to call me and telling the are handing over my account, in my call i explained that if my account is in areas then i dont want an upgrade. they ignored all that and upgraded my line and told me i have no areas.