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Handre H
1 reviews | Active since Feb 2025
11 Nov 2025, 13:17
LYING CONSULTANTS & USELESS SERVICE
ABSOLUTELY USELESS. Promised a call back from management, nothing. Spent over an our holding on for a manager, cut my call. Speak to a consultant who blatantly lie about fees in my contract and when I request the recording of my call, no one responds. DO NOT DO BUSINESS WITH THIS PEOPLE.
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Replies (2)
Vodacom's replyOfficial
12 Nov 2025, 07:43 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Nov 2025, 07:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 Dec 2025, 08:35Dear Handre.,
Thank you for accepting our call.
Kindly note that your query is being addressed by the relevant department. Your concerns have been noted and raised as discussed.
Regards
Vodacom Consumer Website Team
Thank you for accepting our call.
Kindly note that your query is being addressed by the relevant department. Your concerns have been noted and raised as discussed.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Dec 2025, 08:35
Official
Dear Handre.,
Thank you for accepting our call.
Kindly note that your query is being addressed by the relevant department. Your concerns have been noted and raised as discussed.
Regards
Vodacom Consumer Website Team
Thank you for accepting our call.
Kindly note that your query is being addressed by the relevant department. Your concerns have been noted and raised as discussed.
Regards
Vodacom Consumer Website Team
Best regards,