Lying consultants just to make a sale at a cost of customers

Lying consultants just to make a sale at a cost of customers. The vodacom consultant who assisted me in upgrading my contract in Feb this year called me in May to tell me that they want to send me a Router, as it was out of stock when i made an upgrade. Only to find out on the 31 May, when I didn't have connection that she changed my number to "HOME INTERNET". A personal number I use for everything. Now i cannot make or receive calls or message, can't get my OTPs, cant access my banks on a number I used for almost 20 years and funny thing is that she called me on that particular number and she thought deceiving me by saying she is giving me a router while she made an upgrade I didn't know of was okay. I called Vodacom and they are too slow as I want this device gone so that this can be cancelled. I am worse than frustrated, Imagine how the school will get of me if anything happens to my child at school? I am very disappointed with Vodacom and I will cancel all my contracts with you.