RP
Richard P
1 reviews | Active since Jun 2018
02 Dec 2020, 18:12
Lying again
Your sales agent **** again. Promised me I would save R300 now I have to pay R300 more. Please contact me asap ***. I asked her more then once if I was going to pay less. She kept confirming I would. Listen to the recording
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
03 Dec 2020, 07:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Dec 2020, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
RP
Richard P's updateReviewer Update
03 Dec 2020, 12:47I am waiting for your call. Please assist asap. This is the second time I have been **** to by your sales consultants
RP
Richard P's update03 Dec 2020, 12:47
Reviewer Update
I am waiting for your call. Please assist asap. This is the second time I have been **** to by your sales consultants
Vodacom's replyOfficial
08 Dec 2020, 16:35Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Our records indicate that you were in contact with the relevent department on the 02-12-2020 and was assisted with migrating your package into the previous plan which will take effect on the 1st of the coming month. Your reference number is *** Regards Consumer Website Team
Best regards,
Vodacom's reply08 Dec 2020, 16:35
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Our records indicate that you were in contact with the relevent department on the 02-12-2020 and was assisted with migrating your package into the previous plan which will take effect on the 1st of the coming month. Your reference number is *** Regards Consumer Website Team
Best regards,