Lying ******* 🤥

On the 30th of May a sales rep from Vodacom phoned my husband and ask if she can offer a cheaper package for my husband , that won't cost us exstra on our 4 contracts, my husband said yes that would help us alot, and then again it was all lies and this woman put packages on our contracts that my husband never agreed to, we have this call on recording. Vodacom how is this even allowed, immediately after work he phoned in and told the call center it should be canceled, the guy said he will do it, he phoned back after 20 min and said it's canceled we will receive a sms , I'm still waiting for the sms, My husband phoned in the 31st again and ask why it's not canceled and the lady said she is not sure but she will do it right then, on Saturday we phoned again and ask why wasn't it done, and we are still waiting. Now we received a bill for over R7000 it's ridiculous, we won't pay that, this added gigs and min must be removed from our accounts, we have the call recordings and never agreed to any of this add on data. Why do u allow this Vodacom