1 reviews | Active since Jul 2014
Luthando from Retentions is a SUPER STAR
I had the best assistance in my entire life from Luthando who was working on her birthday which I feel is a crime but anyway. She is the best in the business I even forgot what I was calling for. I was actually calling to cancel my contract but she did a great job of convincing me to get the device that I want. she is honestly going to go far in life,she is determined goal driven and knows how to make a customer feel valued. She is an asset at Vodacom as she wants to grow within the business to a higher level. she needs to be promoted asap. I was so happy throughout the call and kept telling her that she is doing an amazing job. She walked me through the whole process and made sure I understood everything. I really hope she gets the recognition she deserves. She was AMAZING and she is going to go far in the company. She deserves a raise, a promotion and 3 days off.
Thank you for your kind message. We’re delighted to hear that you received excellent service.
Delivering outstanding service is at the heart of our customer experience, and feedback like yours inspires us to continue striving for excellence. We will forward this to the relevant management team for their consideration, so the individual(s) involved may receive the recognition they deserve.
Regards, Consumer Website Team
Thank you for your kind message. We’re delighted to hear that you received excellent service.
Delivering outstanding service is at the heart of our customer experience, and feedback like yours inspires us to continue striving for excellence. We will forward this to the relevant management team for their consideration, so the individual(s) involved may receive the recognition they deserve.
Regards, Consumer Website Team
