Lunacy

my husband died the end of Nov 18 he wasn't ill we were talking he coughed feinted and died because all our bank accounts were linked the bank closed all the accounts which made my account close leaving a lot of my debit orders returned until they could sort everything out. I've always had a good credit rating but seemingly in all the confusion my credit rating went from very good to very bad. my husband had a business account with Vodacom which had his phone and mine on. I also had an account of my own which my son was using. my son and I went down to the Pavillion in Westville and took the death cerificate etc and asked for my cell to be taken off the business account because it was being liquidated and transfer it to my account and my sons cell to be taken off completly leaving on my account only my phone. what is so hard about that you may think. well after my phone had been cut off 3 times and tree visits to Vodacom I was told it was okay. well today it has been cut off again reason being that my credit rating is bad but my account is in credit. the problem is it is now March I've had 2 strokes and because of the trauma I went through with my husband dropping dead on me there is a strong possiblity I could have another one. well if I do I have no means to contact anyone because these idiots have turned my phone off again so if I die tonight Vodacom will literally ****ed me. What I don't understand is it is so simple you are taking one phone off one account account and transfering it to another account and the phone that is on that account you are deleting WHAT IS THE PROBLEM well Vodacom you may have ****ed me tonight after 31/2 months you cannot get it right.