MB
Manie B
1 reviews | Active since Jan 2014
12 Dec 2019, 08:50
LTE to Fibre
Almost a year ago i ask vodacom for a LTE data pakage with a router untill Fibre gets installed in my area. I then ask if fibre gets installed will i be able to upgrade to fibre and the answer was yes. Now they tell me i can not. I have to take out another contract. To cancel or down grade the LTF is unbelievebly expensive. Very unhappy. I am with vodacom all my life but i will not be for much longer.
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Replies (1)Vodacom's replyOfficial
12 Dec 2019, 09:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Dec 2019, 09:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
