MB
Manie B

1 reviews | Active since Jan 2014

12 Dec 2019, 08:50

LTE to Fibre

Almost a year ago i ask vodacom for a LTE data pakage with a router untill Fibre gets installed in my area. I then ask if fibre gets installed will i be able to upgrade to fibre and the answer was yes. Now they tell me i can not. I have to take out another contract. To cancel or down grade the LTF is unbelievebly expensive. Very unhappy. I am with vodacom all my life but i will not be for much longer.

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Replies (1)
Vodacom
Vodacom's reply12 Dec 2019, 09:29
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team