LTE Service *****s Money

<p>On the 22 of June 2016 I topped up my airtime for emergency calls as I was travelling. A few days later having not made any calls I was informed that I had run out of airtime via the Vodacom advisory service. I called Vodacom's customer service centre who informed me that my phone used up my airtime to update LTE at R2 per gigabyte. Can Vodacom kindly inform me:</p> <p>1. What services where updated.</p> <p>2. Where these services full updated with all my airtime.</p> <p>3. Who gave permission for these services to be updated using my airtime.</p> <p>4. Why is there no notification that the services are being updated with an option to update at these exhorbitant rates.</p> <p>5. Who approved the use of the LTE service on my mobile phone.</p> <p>6. If there was an emergency and I needed to use the phone will Vodacom accept responisbility for loss of life and or personal injury due to the covert *****ing of airtime without the users knowledge.</p>