PM
Phindile M

1 reviews | Active since Jan 2022

07 Jan 2022, 22:46

LTE ROUTER

The rating is actually ZERO. The service at vodacom Middelburg leaves you speechless to say the least, it’s as if you’ve entered a fish market in Maputo. I got a LTE router on the 4th of January and till today it’s failing to function properly.

I went in today, the consultant assisting me, did not know what buffering meant, it’s safe to say my router still doesn’t work. No TV for me on a Friday!!

If i can I would cancel. The now vodacom is NOT the vodacom we knew.

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Replies (1)
Vodacom
Vodacom's reply08 Jan 2022, 15:22
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team