LTE BUSINESS WIFI DOWN AND NO ASSISTANCE FROM VODACOM TECHNICIANS

My LTE BUSINESS WIFI HAS NOT BEEN WORKING FOR THE LAST 3 DAY'S I AM NOT GETTING HELP FROM Vidacom or the technicians what so ever. I have phoned over 6 times to get this issue solved. I refuse to pay for a service that i am not receiving and i am going to cancel my contracts with vodacom if this issue is not resolved asap. EVERY TIME I PHONE THEY GIVE THE SAME EXCUSE WITH DIFFERENT TIMES OR THE EXCUSE OF IT CAN ONLY BE TOMORROW. I AM DONE BEGGING FOR A SERVICE I AM NOT GETTING!!