RS
Radikeledi S
1 reviews | Active since Nov 2025
04 Nov 2025, 12:00
LOYALTY NEVER PAYS
Loyalty never pays. Being vodacom client for more than 15 years and never missed a payment. Now due to the unforseen circumstances, I missed my payment and they suspended my lines and yet charged me for the services.
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Replies (2)
Vodacom's replyOfficial
04 Nov 2025, 12:57Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Nov 2025, 12:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
26 Nov 2025, 09:12Dear Radikeledi Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
Vodacom's reply26 Nov 2025, 09:12
Official
Dear Radikeledi Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team