Loyalty means NOTHING to you and no one listens.

In all my years with Vodacom, clearly loyalty doesn't mean much. After numerous calls this week just to get a simple issue resolved around an upgrade of my contract and portfolio, no one seems to be understanding what I need. This is unfortunately my last resort before I need to look elsewhere which I REALLY DO NOT WANT TO DO as I will lose my number, but it seems Vodacom can no longer offer what I require. This is not a threat, as you probably don't care about 1 Customer leaving you, but I am truly very FRUDTRATED!!! Hopefully I can speak to someone that can actually understand what I am saying and help me resolve it!