SS
Simon S

1 reviews | Active since Mar 2009

14 Oct 2015, 12:39

Loyalty means nothing

I have been a subscriber since Feb 96 (20yrs). It is now time for an upgrade and I want the new iPhone. I have been quoted R899 pm x 24 which is perfect (before add-ons). I am happy to pay that.<br> <br> However they have a few deals costing that much, I want one with 2gb data and 50min calls. Instead, they are trying to sell to me a high number of calls with low levels of data. This is not the 1990's, data is critical | wake up and don't become another Telkom dinosaur! Unless of course your plan is to saddle long standing customers with mins they don't want, and ****** additional fees in data?<br> <br> R899pm x24 is = R899pm x 24 unless of course you work for Vodacom?<br>

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Replies (1)
Vodacom
Vodacom's reply14 Oct 2015, 13:17
Official
Hello simonsnr,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team

Best regards,