NB
Nick B

1 reviews | Active since Aug 2015

18 Oct 2020, 12:17

Loyalty is penalised.

I have been a loyal Vodacom customer with the same cell nr for 26 years. My account is paid every month and is in credit for many months now. Today when I wanted to renew my contract I am getting refused??? Time for a move I think, Vodacom does not deserve me.

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Replies (1)
Vodacom
Vodacom's reply18 Oct 2020, 14:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team