1 reviews | Active since Feb 2017

14 Feb 2017, 14:20

Loyal Customer with bad client service experience

<p>my husband is a loyal paying customer and every single month he reaches a point where he cannot make phone calls, when he phoned the customer services they told him that they will log a call, he must phone them about 8 times every month, he cant do business. this is very very bad!!!</p>

0
Replies (1)
Vodacom
Vodacom's reply14 Feb 2017, 15:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team