NS
Nigel S

1 reviews | Active since Dec 2018

22 Aug 2024, 21:54

LOYAL CUSTOMER SINCE 1998

Come VODACOM I bought my laptop by you it went in for repairs thrice to PLATINUM I was told the second time mine is IRREPARABLE they replace it with a 6month old laptop it arrived on 21st low an behold the 22nd Aug i had to phone KAYLIN @PLATINUM again same problem the first one had after KAYLIN ASSURED me it's a BETTER FASTER LAPTOP than mine my warranty expires in 2months an they playing 4 time so COME OCTOBER then I sit with a laptop which I have to pay 4repairs JODY SOLOMONS Manager at Vodacom I'm waiting 4 your response COS IM NOT TAKING THAT LAPTOP BACK give my money back an I will go buy me a new one or send me a BRAND NEW ONE YOUR CHOICE cos tomorrow I'm going to the bank to cancel my debit order a customer since 1998 this how you treat LOYAL CUSTOMERS

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Replies (1)
Vodacom
Vodacom's reply23 Aug 2024, 07:47
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team