Loyal Customer

Good Afternoon,

I am extremely disappointed with Vodacom at the moment.

For 10 years I have been a customer with contracts and paying monthly amounts of over R2000 per month.

I hit a bit of a financial situation, but have recovered from it and the worse ever was when I was always a month behind in my account.

Now when I am wanting to upgrade, I have done everything asked. Sent in bank statements and payslips, signed a debit order. To then be told I am to much of a high risk and if I want to cancel my contracts then I must just do that.

Is this the way to treat a client of 10 years?