1 reviews | Active since Oct 2015
LOYAL CUSTOMER
Dear Vodacom,<br> <br> AS of recent my contract with you has just come to an end.<br> <br> I was not sure if I wanted to take out an upgrade so I decided to go for a data package, my phone was recently damaged which is when I decided to call Vodacom to take out a new contract.<br> <br> I have been a loyal Vodacom customer for over two years, my bill over the past year month to month has exceeded R700 every month sometimes even reaching R1400 and NEVER Missed a single payment... it was to my surprise when I called to take out another contract that I was told I have been declined??? <br> <br> The lady I spoke to suggested I send me documents through, had I known Vodacom would treat me like a stranger I would've opted to go with a cheaper cellphone network in the first place, im horrified that what I thought would be a simple process getting a new phone with my service provider has turned into this! <br> <br> THANK YOU,<br> Yours faithful an EX customer
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
