SN
Soon N

1 reviews | Active since Jun 2018

05 Jul 2019, 14:18

Lowest of Low Vodacom

Unbelievable is no longer the word! More like ******** insanity. To stoop to the lowest of low ..rock bottom. That's Vodacom for you. You are now calling me the ****. After months of stonewalling, secondguessing and deliberate disinformation you finally tell that my claims are untrue. Why now? Because I won't give up and finally cornered you? Please provide me with the data records over the last two months that contradict my claims. For the the record, the last data bundle that expired unused was the one received on 22 June for 7 days and expired on 28 June. Conveniently, and somewhat sinister, your App still won't allow me access to my data records ..functionality still arriving!

0
Replies (1)
Vodacom
Vodacom's reply06 Jul 2019, 10:35
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team