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Devina S
1 reviews | Active since Jan 2012
03 Jan 2023, 13:51
LOW SERVICE FROM VODACOM AND RAN COURIERS
I just asked for a new fibre installation. I was told 14 days but i would get interim router with 100gig free. I was told delivery would be in the next few days. Tues no delivery. I told the consultant i would not be home abd yet Ram couriers go to my home without calling me first. VODACOM IF YOU CANNOT BE RE**** UPON PLEASE CANCEL THIS NEW INSTALL AND I WILL GO ELSEWHERE FOR FIBRE. PLEASE HAVE SOMEONE CALL ME TO CANCEL REST OF MY EXISTING CONTRACTS IMMEDIATELY
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Vodacom's replyOfficial
03 Jan 2023, 13:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jan 2023, 13:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Devina S's updateReviewer Update
03 Jan 2023, 16:44Still no contact. You would think of keeping your old customers who have never defaulted. Its a laugh really.
DS
Devina S's update03 Jan 2023, 16:44
Reviewer Update
Still no contact. You would think of keeping your old customers who have never defaulted. Its a laugh really.