WJ
Werner J
1 reviews | Active since Jan 2015
24 Mar 2022, 13:41
Low internet speeds
Throttling speeeds to below 2mbs with full 4G coverage. Lodge complaints but nothing helps
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
24 Mar 2022, 14:01Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Mar 2022, 14:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
WJ
Werner J's updateReviewer Update
01 Apr 2022, 08:5626°32'56.7"S 29°08'56.0"E
https://goo.gl/maps/ihA6XyY1MMjiXm2Q6
https://goo.gl/maps/ihA6XyY1MMjiXm2Q6
WJ
Werner J's update01 Apr 2022, 08:56
Reviewer Update
26°32'56.7"S 29°08'56.0"E
https://goo.gl/maps/ihA6XyY1MMjiXm2Q6
https://goo.gl/maps/ihA6XyY1MMjiXm2Q6
Vodacom's replyOfficial
06 Apr 2022, 12:52Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your query is currently being addressed by the Network department who will be contacting you to offer further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply06 Apr 2022, 12:52
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your query is currently being addressed by the Network department who will be contacting you to offer further assistance. Regards Consumer Website Team
Best regards,