CvA
Chanél van Aswegen
1 reviews | Active since May 2022
30 Apr 2024, 13:45
Love headaches? THEN THIS IS THE COMAPNY FOR YOU
****!!
NEVER EVER get a contract with Vodacom. They sign you up for a 36 month contract, at the end of the day the contract goes on for 40 months. I had two price increases during the contract so a contract starts out at R700 per month and ends at nearly R900 a month. ANOTHER 6 months pass after switching to prepaid, then you get a collections letter saying you are being handed over to lawyers for owing money. Turns out the same amount that is in “Arrears” was invoices two days before receipt of the collections letter. This company is extremely bad with numbers. DO NOT RECCOMEND!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
30 Apr 2024, 14:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Apr 2024, 14:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
