Lousy service from Vodacom

<p>On Thurs 15 Aug aroouns 14h00 I did a cellphone upgrade at the Vodacom shop in Cavendish Centre, Claremont CT. The assistant assured me that it will take max 24 hrs for the sim swop tio take effect. 24hrs later the sim swop was still not done and I called the Vodacom Call Centre. After 10 mins on the phone they could not do the swop and sent me back to the Vodacom Shop.</p> <p>I went back to the shop on Fri 16 Aug around 15h30 and spoke to the same tec hnician who assisted me the previous day. he could not do the swop and sent another email to Vodacom; he told me it should be done later in the day. </p> <p> </p> <p>By 17h00, the sim swop was still not done and I received an sms from Vodacom stating the upgrade will start on 30 Sept.... I don't understand how sometghing as simple as an upgrade can take so long.</p> <p>Vodacom service is appaling </p>