CR
Claude R
1 reviews | Active since Nov 2009
16 May 2021, 19:37
Lousy service
Lousy FTTH service, whatever you do don’t link up with Vodacom they have no clue regarding fibre and the call agents take you through the entire process of resetting your router just to tell you it is a neighborhood wide problem and will let you know once they back online, which never happens, once a week either complete outage or less than 1mbps speed on a 100mbps line. AVOID SIGNING UP
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
17 May 2021, 07:30 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 May 2021, 07:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team