AM
Andrew M

1 reviews | Active since Mar 2014

06 Apr 2018, 00:27

Lousy service

I have been billed for the second month in a row for 'Vlive'. An amount of R170.17 plus VAT has been debited to my account. Have tried to log a query, but Vodacom are just so inefficient. It is always a total struggle.

0
Replies (1)
Vodacom
Vodacom's reply06 Apr 2018, 06:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,