1 reviews | Active since Jan 2017

13 Jan 2017, 21:43

Lousy service

<p>I upgraded my contract on 28 December & got a LG X Cam phone. The next day the phone switched itself off & wouln't switch back on, so I went back to the Vodashop @ Clearwater where they force started it & told me to bring it back after Christmas, which I did as the problem persisted. Long story short, problem continues , they can't fix it & refuse to replace phone due to a minute scratch on the back THAT THEY CAUSED. </p>

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Replies (1)
Vodacom
Vodacom's reply14 Jan 2017, 08:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team