Lousy service
<p>I upgraded my contract on 28 December & got a LG X Cam phone. The next day the phone switched itself off & wouln't switch back on, so I went back to the Vodashop @ Clearwater where they force started it & told me to bring it back after Christmas, which I did as the problem persisted. Long story short, problem continues , they can't fix it & refuse to replace phone due to a minute scratch on the back THAT THEY CAUSED. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
