Lots of money NO SERVICE

<p>1. I got a wifi modum on contract from vodacom on 15/08/2016. It did not work. I went to vodacom shop 3 times and phoned the online shop 4 times. Nobody could help me. I still have the router, I want to use it, I need it. Nobody can or want to fix it. Or return it for a working one.</p> <p>2. This month I payed R400.00 12/10/2016 at the vodacom shop. Then my debit order went off, R781.68 on 17/10/2016. My phone has been softlocked from 12/10/2016. My debit order are supposed to be R581.00. I do understand that maybe there was not enough funds but now everything was payed but STILL I AM WITHOUT A WORKING MODUM OR A WORKING PHONE. Everything is soft locked.</p> <p> </p> <p>PLEASE HELP ME</p>