IG
Ingo G
1 reviews | Active since Apr 2025
12 Jun 2025, 12:18
Lots of advertising and no action
I have posted a few reviews about Vodacom on Hellopeter.com and have twice managed to receive a callback from Vodacom Hellopeter team. During both calls I have voiced my concern about my invoice and my statement having a different adresse and the spelling of the adresse on the invoice beeing incorrect. Even when I was referred to "***" only lots of advertising and no action.
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Replies (1)Vodacom's replyOfficial
12 Jun 2025, 13:53Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Jun 2025, 13:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
