IG
Ingo G

1 reviews | Active since Apr 2025

12 Jun 2025, 12:18

Lots of advertising and no action

I have posted a few reviews about Vodacom on Hellopeter.com and have twice managed to receive a callback from Vodacom Hellopeter team. During both calls I have voiced my concern about my invoice and my statement having a different adresse and the spelling of the adresse on the invoice beeing incorrect. Even when I was referred to "***" only lots of advertising and no action.

0
Replies (1)
Vodacom
Vodacom's reply12 Jun 2025, 13:53
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team