DK
Dorah K
1 reviews | Active since Apr 2022
10 Jan 2023, 12:16
Lost phone
I took my phone for repair in Garankuwa vodastore. Imei *** Samsung A30s They said they needed R3100 for repair after quoting my . I ddnt have the money they requested so I asked then to return my phone . It was in June 2020. The phone is nowhere to be found as I speak . Vodacom Garankuwa left without informing us customers. I tried calling repair center and they asked for my contact details and I am still waiting for their call to date. I need vodacom to pls replace my phone . My contact details are ***.
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Replies (1)Vodacom's replyOfficial
10 Jan 2023, 14:12 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Jan 2023, 14:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
