DK
Dorah K

1 reviews | Active since Apr 2022

10 Jan 2023, 12:16

Lost phone

I took my phone for repair in Garankuwa vodastore. Imei *** Samsung A30s They said they needed R3100 for repair after quoting my . I ddnt have the money they requested so I asked then to return my phone . It was in June 2020. The phone is nowhere to be found as I speak . Vodacom Garankuwa left without informing us customers. I tried calling repair center and they asked for my contact details and I am still waiting for their call to date. I need vodacom to pls replace my phone . My contact details are ***.

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Replies (1)
Vodacom
Vodacom's reply10 Jan 2023, 14:12
Official
 Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team