Lost paid for data and no response

More than two weeks ago I posted a review on hello Peter about cancelled data on a new contract with Vodacom. After the post I was told that Vodacom would contact me "shortly ". Pathetically no response. This is still the state of affairs 1) On the last day of the contract at 09h00 my available paid for data was cancelled. Win for Vodacom 2) My carry over 30gb data to the following month which was paid for was cancelled . Win for Vodacom 3) Without any notification I was credited with 50% data. Win for Vodacom. 4) After 22 days no reply from Cleareater Vodacom store as promised. 5) After 15 days of posting on Hello Peter no reply 6) It looks like Vodacom " gave " me 50 % back of my carry over data. Does this also mean that from now on I can only pay them 50%