JO
Jermaine O

1 reviews | Active since Mar 2024

14 Sept 2026, 12:27

Lost network all day

Vodacom network is the worst network now. I work in Durban central and Vodacom we miss calls all the time can't use data we have to get other sim cards with other networks just to function. Working for a government departments which have big state contracts with this Vodacom but the service is useless. In our office everyone has bought cell an mtn just in order to work as Vodacom let us down we have written to our big bosses to cancel the contract with Vodacom as it serves no purpose to have Vodacom as we can't receive call or use data, network is forever down and call centre says there is nothing they can do. I hope other network providers please bid for telecommunications contract Vodacom has lost it no service no real plan to fix network issues

0
Replies (2)
Vodacom
Vodacom's reply14 Sept 2026, 13:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply15 Sept 2026, 12:48
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you however responded via email. Regards Consumer Website Team

Best regards,