KN
Khensani N

1 reviews | Active since Jul 2017

15 May 2018, 12:04

Lost my number

I lost my number because of their subcontract elite , I failed to do swim swap due to their airtime contract of which is not fair. I bought a new phone which requires neno sim and my sim was an old card.

0
Replies (2)
Vodacom
Vodacom's reply15 May 2018, 12:29
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply15 May 2018, 13:28
Official

Dear Khensani

As discussed, feedback has been provided to you.

Have a pleasant day further!

Regards,

RJ

Best regards,