MN
Mosa N

1 reviews | Active since Oct 2019

14 Oct 2019, 15:19

lost my cell number through porting TWICE in 10 days

vodacom allowed my number to be ported again, twice in 10 days - and when I request them to sort it out, they say I have to wait for days before I can make calls and they can't FLAG cellphone number (ie prevent future porting in the future) which were contract numbers before. my frustration is that a ********* can take my number at any given time they want. Now its impossible for me to let go of the number as I have been using it for more that 20 years

all I need to for vodacom to keep my number protected and AVOIDANCE of future porting

0
Replies (1)
Vodacom
Vodacom's reply14 Oct 2019, 16:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team