Lost in transfer
<p>I was an Autopage client for nearly 20 years, was moved to Vodacom and now that my upgrade is due I have been struggling since Friday to have this sorted out. Called ALL the numbers for customer care, emailed, went to the shop in Clearwater, started online chats, social media AND NOTHING Never experienced such pathetic service in my life</p> <p>Typical answers from all: We are just an admin department and do not have the resources to assist with these type of queries, our department only deals with order that are placed online.<br />The after sales department or accounts should be able to assist the accounts department number is ********** .</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
