1 reviews | Active since Jul 2016

29 Jul 2016, 10:41

Lost in the system

<p>The ***** and investigation department at Vodacom confirms ***** on my account. Now I get pushed from customer care, to contracts departments, to collections, to cancellations - nobody can help me cancel this *****elent contract and nobody can tell me if I will be reimbursed, by how much or when!!! </p>

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Replies (1)
Vodacom
Vodacom's reply29 Jul 2016, 10:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team