Lost in connection with Vodacom

11.04.2025 we first logged a query that the fibre connection is not working proper. On and off the whole time, not stable. Since then we received several reference numbers ... they close the former reference numbers and give you a new one for the same issue. It is getting never resolved but they tell you that they phoned and you said that everything is fine. It is unbelievable how they treat customers!!!!!! Lying about, that they phoned you back....lying about that the customer said that everything is in order...... cover up with giving again and again new reference numbers.......