1 reviews | Active since Mar 2017
Lost for words, I will seek legal advice against vodacom
Where to start.. Does Vodacom have a Quality Asurance Team. Who trains thier staff, who ever that person is should get fired. Vodacom is rotten to the core. Today's service was a utter. You have advisors being dishonest, providing customers including myself with **** information, then they flag you to prevent other agents to assist you. Please be careful when providing ur personal details such as I.D ect as I discovered that Team leaders encourage thier advisors to operate thier personal phones. Clearly customers information is not safe in the hands of vodacom, they don't comply with data protection act, they have no compliance structure it's like zoo over ther. I have records and records of the awful experience. It's sad that's it members in senior position who clearly are promoting such. Vodacom as a company stopped caring for thier customers, they rather ***** you money and laugh in ur face. I lost for words and I need to warn the public as fear people's personal information ain't safe with vodacom. Can somebody please tell me where do I forward this evidence coz if vodacom won't take action I will, I will also seek legal advice, I've had enough
