1 reviews | Active since Nov 2009
Lost data, WORST SERVICE EVER
<p>More than a month ago i requested assistance from Vodacom to sort out data that is being lost evey single month, for the past three months. The contract is three years old, and only the last three months data is lost. In Januray there was more than 2 gig of data lost within a week. I have tried numerous times for Vodacom to assist me. I get phoned by a consulteant, and they will get back to me, but NO ONE comes back to me or is sorting out this problem. I have sent numerous emails, posted numerous times on their Facebook page, but nothing. They are *****ing my money and it is not acceptable!!!!! Please can someone assist before i lose my temper completely.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Still waiting for Vodacom to sort out this?! Service is disgusting!!!!!!!!
Still waiting for Vodacom to sort out this?! Service is disgusting!!!!!!!!
Dear Riaan,
As discussed, feedback has been provided telephonically.
Regards,
UW
Best regards,
Dear Riaan,
As discussed, feedback has been provided telephonically.
Regards,
UW
Best regards,
