CvdW
Cobus van der Walt

1 reviews | Active since Sept 2015

09 Oct 2015, 10:34

Lost data - Cellular service supended

My cellular service has been suspended from 28/9/15 following a data usage bill of R 60 000 from Vodacom while I was in Mauritius , despite of my limit of R 1500 on the account.<br> <br> I have contacted Vodacom in writing and still no reply. I expect feedback on this unacceptable matter since<br> <br> 1. I have 2286 min airtime, 100 sms and 1 GB data available currently which I cannot utilize<br> 2. My Sept account is paid up.<br> 3. My ref no PC-0XKY-4VQHME<br> 4. I have been a client of Vodacom for 20 years and awaits their response in anticipation

0
Replies (1)
Vodacom
Vodacom's reply09 Oct 2015, 13:23
Official
Hello coti@,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team

Best regards,