Lost Data
<p>When I renewed my cellphone contract in May last year, there was a promotion giving me 3 Gig data per month. Last month my data also vanished. I called in and asked what had happened and was given 2 Gig. Yesterday. 31 January I still had 1,86 Gig of this left, this morning, GONE. At 05:50 I tried to call in on 082155 and got the normal bull about high call volumes and my call was terminated by Vodacom after 10 minutes. Firstly I do not beleive that you are overrun by callers this time of the morning, It is simply very poor quality of service. I simply wanted to know where my data dissapeared to, It is far easier working through Hello Peter. Come on Vodacom, honour you contract, and jack up you call centre.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
As per telephonic discussion,feedback provided.
Best regards,
As per telephonic discussion,feedback provided.
Best regards,
