HG
Hennie G
1 reviews | Active since Jan 2018
02 Jan 2018, 17:12
Lost data
Every month I loose about 12gb of data and vodacom says that I used it through iCloud which I never opended. Since I upgraded from red vip contract to red vip plus contract, my data get lost whithin the first 2 days of the month.
Helpful (0)
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Replies (2)
Vodacom's replyOfficial
02 Jan 2018, 18:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Jan 2018, 18:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
HG
Hennie G's updateReviewer Update
02 Jan 2018, 18:14Thank you, I hope it will be resolved as soon as possible, because I'm not going to leave this here again.
HG
Hennie G's update02 Jan 2018, 18:14
Reviewer Update
Thank you, I hope it will be resolved as soon as possible, because I'm not going to leave this here again.