IW
Ishaan W
1 reviews | Active since May 2015
22 Aug 2017, 01:55
Lost Data
I purchased a 1gig night owl data bundle valid for seven days between 00:00 to 05:00 which were loaded successfully. Subsequently this disappeared within 5 minutes.
I then loaded another bundle of the same value and same thing happened. Please can somebody explain where my data dissapeared to?
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
22 Aug 2017, 06:35Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Aug 2017, 06:35
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
IW
Ishaan W's updateReviewer Update
23 Aug 2017, 21:00Thank you for restoring my data? Just checking to see if I qualify for the free 500mb data as well?
IW
Ishaan W's update23 Aug 2017, 21:00
Reviewer Update
Thank you for restoring my data? Just checking to see if I qualify for the free 500mb data as well?