Lost all faith!!!

Been a loyal Vodacom customer for years.... until today. So hear me out yesterday I call in and get the suprise of my life. I have a few device contracts with Vodacom amd a data sim. We are now fiber ready at home amd would like to moce to fiber. Here's my options. 1. Pay R1800.00 cancellation fee for the data sim and then sign a new fiber contract. 2. Pay R1800.00 cancellation fee and leave Vodacom So logically speaking why pay R1800.00 and stay with Vodacom with higer rates and lower speeds, if infact its gonna cost me the same amount to leave? So now we will be cancelling ALL our products with Vodacom as custimer service is just an after thought!! Thanks Vodacom!! For nothing but years of high rates, expensive data and 0 service.