1 reviews | Active since Aug 2017

11 Aug 2017, 14:52

Lost airtime

<p>About 30 minutes ago I bought R55 recharge airtime, only to look again and it's gone after 2 minutes. Physically impossible.</p> <p> </p> <p>Should this not be resolved asap, I will find out who the CEO is and make sure he's made aware of this.</p> <p>Then I'm also stopping my contract and going to ensure people find out, what ******* serve they give.</p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply12 Aug 2017, 07:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply12 Aug 2017, 08:18
Official

Good day,

As per our communication sent to you, this query has been resolved.

You may review your rating on the Hellopeter website.

Regards,
RM